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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Scott

May 4, 2024

5  out of  5 rating by Deborah Scott
"We had a patio awning collapse and the process of filing claim, getting it replaced and receiving payment to our contractor and ourselves was seamless. Staff were all very courteous, knowledgable and respectful."
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Chris Elias

April 24, 2024

5  out of  5 rating by Chris Elias
"Car was fixed thank you!"
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Shelley Moriarity

April 18, 2024

5  out of  5 rating by Shelley Moriarity
"Everone in the office has been extremely helpful and always so friendly! Highly recommend!"
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Tammy Mushro

April 16, 2024

4  out of  5 rating by Tammy Mushro
"I feel pressured by the staff"
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W. B.

April 12, 2024

5  out of  5 rating by W. B.
"Amy Duncan has worked very hard on our behalf as a go-between for us and corporate while we have worked through the claim process. The process is tedious and takes time, but she is quick to answer questions and help point us in the right direction. Kudos to Amy as well if she does not know the answer to a question, she is not afraid to ask someone else to get us the answers. Thank you Amy for your assistance!"
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tiffany arroyo

April 5, 2024

5  out of  5 rating by tiffany arroyo
"Chad Lucas State Farm has always been reliable and efficient! Always able to assist me with all my needs!"
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Debby Menges

March 27, 2024

5  out of  5 rating by Debby Menges
"I have been very happy with their service. I usually talk to Heather whenever I have questions about my policies or pay my bill..... she is always patient and helpful."
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Jacky Mcdonald

March 15, 2024

5  out of  5 rating by Jacky Mcdonald
"Chad Lucas insurance is very understanding and everyone there is very polite."
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Alejandro coss

March 15, 2024

5  out of  5 rating by Alejandro coss
"I always have a good experience when paying my bills. Very friendly and helpful staff. Delila is always able to answer my questions."
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Amanda Augustine

March 14, 2024

5  out of  5 rating by Amanda Augustine
"Heather was very helpful. State farm prices are too high. She suggested the drive safe and save. I'm going to try it for a couple months and see how it goes. I've never had to make a claim for anything other than when someone vandalized my truck but they took care of it."
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Helena Ross

March 14, 2024

5  out of  5 rating by Helena Ross
"Great customer service! Quick response to questions and changes to coverage. Convenient that docs can be sent through email."
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Noellie DeSilva

March 14, 2024

5  out of  5 rating by Noellie DeSilva
"Chad Lucas - State Farm Insurance has always been great to us! Highly recommend!"
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Daniel Ocampo

March 13, 2024

5  out of  5 rating by Daniel Ocampo
"Excellent costumer service to Delila she really helped me with some changes in my policy.. Thank you so much to Delila"
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Ribby 82

March 13, 2024

5  out of  5 rating by Ribby 82
"Great people!! Any issues at all just call and ask! Been with State Farm for need to look elsewhere.."
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Filemon Ortiz

March 13, 2024

5  out of  5 rating by Filemon Ortiz
"Miss.Delila has been a very efficient worker and as a state Farm user, she has helped me with all of my problems in my house and my cars. I recommend to go to her whenever something goes wrong."
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Michelle L

March 13, 2024

5  out of  5 rating by Michelle L
"Great State Farm office to work with! Heather is my go-to for all insurance questions. Whether I e-mail or call she is quick to respond. Great customer service - highly recommend. ~State Farm customer for 35+ years."
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Daniel Konrad

March 13, 2024

5  out of  5 rating by Daniel Konrad
"Worked with Delila today again to make some adjustments to my vehicles insurance policies today. (Not the first time I have worked with her) She is always very knowledgeable and efficient in helping us out with whatever we need, always a pleasure working with her! We've been a SF Chad Lucas customer for YEARS and have no regrets!"
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Kelly Hansen

March 12, 2024

5  out of  5 rating by Kelly Hansen
"Best group of insurance people to work with. Heather is my favorite!"
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Steven Lopez

March 12, 2024

5  out of  5 rating by Steven Lopez
"This agency goes above and beyond to assist their clientele. The office staff is very knowledgeable and respectful. I have been with State Farm since 2015 and I look forward to doing business for many more years to come."
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Alissa Bielski

March 12, 2024

5  out of  5 rating by Alissa Bielski
"Very pleased with the quick/efficient service. My claim was handled and closed in 1 weeks time. They were great at walking us through the whole process as we have never made a claim on insurance before. Spoke with Amy about replacing my car seats and she was super nice. My payment was processing within 2 hours so I could quickly purchase new car seats for my children. Very happy with the service I received."
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shelby simpson

March 12, 2024

5  out of  5 rating by shelby simpson
"Love this office. I have used them since my first vehicle in high school. Staff is always very helpful, Heather has been my go to for everything. She always finds an answer to my questions and explains things clearly if I do not understand. Very customer oriented and pleasant office staff to deal with. You are always taken care of with this team!"
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Brandelyn Hatcher

March 10, 2024

5  out of  5 rating by Brandelyn Hatcher
"They always give me the best rate around! I've been with them for 5 yrs now. Very kind and fast to respond."
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Lisa Soule

March 6, 2024

5  out of  5 rating by Lisa Soule
"Delila was very helpful in going over questions we had with what coverages we have.....we needed to be refreshed on all our coverages we have on everything....She took the time to go over everything we have with State Farm and answered all of our questions an concerns....she made sure we have the coverage we need to make sure we are fully covered....appreciated her time and professionalism"
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Macy Lynn

March 6, 2024

5  out of  5 rating by Macy Lynn
"Had them for years! No problems ever! Amazing helpful staff. Moved to Florida so had to switch and pay ALOT more! Will miss them ❤️"
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Patrick Kelleher

March 3, 2024

5  out of  5 rating by Patrick Kelleher
"This agency delivers on customer service. They go to work on finding solutions with proper coverages, and very assisting in claim processing and resolution. This agency is also proactive in suggesting recommendations and potential changes. It is truly a full service agency."