State Farm® Insurance Agent Chad Lucas

"We had a patio awning collapse and the process of filing claim, getting it replaced and receiving payment to our contractor and ourselves was seamless. Staff were all very courteous, knowledgable and respectful."

"Car was fixed thank you!"

"Everone in the office has been extremely helpful and always so friendly! Highly recommend!"

"I feel pressured by the staff"

"Amy Duncan has worked very hard on our behalf as a go-between for us and corporate while we have worked through the claim process. The process is tedious and takes time, but she is quick to answer questions and help point us in the right direction. Kudos to Amy as well if she does not know the answer to a question, she is not afraid to ask someone else to get us the answers. Thank you Amy for your assistance!"

"Chad Lucas State Farm has always been reliable and efficient! Always able to assist me with all my needs!"

"I have been very happy with their service. I usually talk to Heather whenever I have questions about my policies or pay my bill..... she is always patient and helpful."

"Chad Lucas insurance is very understanding and everyone there is very polite."

"I always have a good experience when paying my bills. Very friendly and helpful staff. Delila is always able to answer my questions."

"Heather was very helpful. State farm prices are too high. She suggested the drive safe and save. I'm going to try it for a couple months and see how it goes. I've never had to make a claim for anything other than when someone vandalized my truck but they took care of it."

"Great customer service! Quick response to questions and changes to coverage. Convenient that docs can be sent through email."

"Chad Lucas - State Farm Insurance has always been great to us! Highly recommend!"

"Excellent costumer service to Delila she really helped me with some changes in my policy.. Thank you so much to Delila"

"Great people!! Any issues at all just call and ask! Been with State Farm for years..no need to look elsewhere.."

"Miss.Delila has been a very efficient worker and as a state Farm user, she has helped me with all of my problems in my house and my cars. I recommend to go to her whenever something goes wrong."

"Great State Farm office to work with! Heather is my go-to for all insurance questions. Whether I e-mail or call she is quick to respond. Great customer service - highly recommend. ~State Farm customer for 35+ years."

"Worked with Delila today again to make some adjustments to my vehicles insurance policies today. (Not the first time I have worked with her) She is always very knowledgeable and efficient in helping us out with whatever we need, always a pleasure working with her! We've been a SF Chad Lucas customer for YEARS and have no regrets!"

"Best group of insurance people to work with. Heather is my favorite!"

"This agency goes above and beyond to assist their clientele. The office staff is very knowledgeable and respectful. I have been with State Farm since 2015 and I look forward to doing business for many more years to come."

"Very pleased with the quick/efficient service. My claim was handled and closed in 1 weeks time. They were great at walking us through the whole process as we have never made a claim on insurance before. Spoke with Amy about replacing my car seats and she was super nice. My payment was processing within 2 hours so I could quickly purchase new car seats for my children. Very happy with the service I received."

"Love this office. I have used them since my first vehicle in high school. Staff is always very helpful, Heather has been my go to for everything. She always finds an answer to my questions and explains things clearly if I do not understand. Very customer oriented and pleasant office staff to deal with. You are always taken care of with this team!"

"They always give me the best rate around! I've been with them for 5 yrs now. Very kind and fast to respond."

"Delila was very helpful in going over questions we had with what coverages we have.....we needed to be refreshed on all our coverages we have on everything....She took the time to go over everything we have with State Farm and answered all of our questions an concerns....she made sure we have the coverage we need to make sure we are fully covered....appreciated her time and professionalism"

"Had them for years! No problems ever! Amazing helpful staff. Moved to Florida so had to switch and pay ALOT more! Will miss them ❤️"

"This agency delivers on customer service. They go to work on finding solutions with proper coverages, and very assisting in claim processing and resolution. This agency is also proactive in suggesting recommendations and potential changes. It is truly a full service agency."